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Return & Refund Policy
Return Eligibility
At DEVVERGES, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return under the conditions below.
Customers may request a return within:
30 days after receiving the product
To be eligible for a return:
The item must be unused
The item must be in original condition
The item must include original packaging
The item must not show signs of wear, damage, or alteration
Non-Returnable Items
For hygiene and safety reasons, certain items may not be eligible for return, including:
Used jewelry
Damaged products caused by improper handling
Items without original packaging
Return Process
To request a return, please contact:
Email: good@devverges.com
Please provide:
Order number
Product name
Reason for return
Photos of the item if applicable
Our customer service team will review your request and provide return instructions.
Refund Process
Once your returned item has been received and inspected, we will notify you regarding the refund status.
Approved refunds will be processed through the original payment method.
Please note:
Original shipping fees may not be refundable
Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect
Refund processing time may vary depending on your payment provider.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 7 days after delivery.
We will review the issue and provide an appropriate solution, including replacement or refund when applicable.ćéé˘ç DEVVERGES 俎ćšć jeisklma